Real-time Fleet Dispatch Engine
Consolidated 12 legacy dispatch sheets into a single sub-second routing platform.
The Operational Problem
The client dispatch team coordinated 300+ cross-provincial vehicles using WhatsApp and disconnected Google Sheets. Dispatch bottlenecks delayed freight departures by an average of 4.2 hours daily, causing vehicle idle time and customer escalations.
The Technical Approach
We mapped the exact operational flow on-site at the warehouse dock. We replaced manual spreadsheet lookup with an event-driven queue on PostgreSQL and Redis, accompanied by a high-contrast web dispatch console for operators.
The Production Delivery
A low-latency Next.js dispatch cockpit linked to a Go routing engine. Fleet telemetry feeds directly via WebSocket, calculating optimal payload distributions and generating manifests automatically in under 400ms.